Understanding Dynamics 365 Hubs

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Dynamics 365 offers multiple ways to access the data for specific teams, departments, or groups within your company. However, Microsoft introduced additional options through what they call Hubs. There are multiple Hubs that are available, but it depends on the subscription you purchased for your company. The available Hubs are the Customer Service Hub, previously known as the Interactive Service Hub, the Sales Hub, the Project Resource Hub, and the Field Service Hub.

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About the Author

Aaron Back (Microsoft MVP)

Aaron Back is a Microsoft MVP with many years experience with Microsoft Dynamics 365 (CRM), Power Apps, Power BI, and Power Automate. He is actively involved with the Microsoft Dynamics CRMUG (User Group) Community. His involvement includes: Serving as Chapter Leader for his local CRMUG Chapter, serving on the CRMUG Board of Advisors, and speaking at the annual CRMUG Summit conference.

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ACE Micro, LLC is a professional services firm committed to delivering business solutions to small and medium sized organizations. Their focus is on delivering products and services that improve their business operations. ACE has strong expertise and continues to develop specialties in serving the lite manufacturing, distribution, and hospitality industries.