Posts Tagged Dynamics CRM

Dynamics 365 April 2019 Release Notes Are Here

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If you have been keeping an eye on the Microsoft Documentation site, you will have noticed the “Release Notes” sections. Microsoft started publishing the Release Notes for the Spring 2018 update release as part of their update modernization of Dynamics 365. Also, these release notes will be published several weeks ahead of the new updates. […]

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Dynamics 365 Record Hierarchy

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Dynamics 365 (CRM) has a neat feature, Record Hierarchy, that can be easily overlooked, but can provide great visual insight into your customers. In this post, we will explore the components that make up this feature.

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Understanding Dynamics 365 Hubs

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Dynamics 365 offers multiple ways to access the data for specific teams, departments, or groups within your company. However, Microsoft introduced additional options through what they call Hubs. There are multiple Hubs that are available, but it depends on the subscription you purchased for your company. The available Hubs are the Customer Service Hub, previously […]

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