Customer relationship management (CRM) is a system for managing a company’s interactions with current and future customers. It often involves using technology to organize, automate and synchronize sales, marketing, customer service and technical support.

What is CRM?

industries-crm Microsoft Dynamics CRM is our customer relationship management  business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises or with a hybrid combination.

Customer relationship management can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing and customer service fields. CRM solutions can deliver ROI through marketing automation, customer service and sales force automation.

We also offer mobile CRM apps and platforms that enable you to manage your customer relationships on your mobile devices, along with tools that integrate data and reporting from social media directly into your CRM application.


Mercury Medical
Corporate Environments

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Sales + Marketing = Better Together

Managing your small or midsized business just got easier because your calendar, email, business intelligence, and enterprise resource planning (ERP) software all work together—and are delivered from one trusted source. Connect your people, processes, and systems, work where and when you are needed most, and support your growth ambitions.

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ClickDimensions Email Marketing and Marketing Automation for Microsoft Dynamics CRM empowers marketers to generate and qualify high quality leads while providing sales the ability to prioritize the best leads and opportunities. Providing email marketing, web intelligence, lead scoring, social discovery, web forms, surveys, landing pages, nurture marketing, subscription management, campaign tracking and more, ClickDimensions allows organizations to discover who is interested in their products, quantify their level of interest and take the appropriate actions.